Billing Terms and Conditions

At Vinbiru, we strive to provide a seamless and secure shopping experience. Below are the details of our payment policy:

Accepted Payment Methods

We accept the following payment methods for all orders:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • eftpos
  • Google Pay
  • Shop Pay
  • UnionPay
  • PayPal

Currency

All transactions on Vinbiru are processed in Australian Dollars (AUD).

Payment Terms

  • Payment for all products ordered on our site must be made in full at the time of purchase. Orders will not be processed or shipped until payment has been received.
  • If you choose to pay via PayPal, you will be redirected to the PayPal website to complete your payment securely.
  • For payments made through Visa, Mastercard, American Express, Apple Pay, eftpos, Google Pay, Shop Pay, or UnionPay, we ensure the highest level of security by processing payments through secure, encrypted payment gateways.

Additional Charges

Vinbiru is not responsible for any additional fees incurred by your bank or credit card issuer, such as currency conversion fees if your issuing bank uses a currency other than AUD.

Payment Confirmation

Upon successful payment, you will receive a confirmation email with your order details. If you do not receive a confirmation email, please check your spam/junk folder or contact us at support@vinbiru.com

Payment Issues

If your payment is declined or you encounter any issues during the payment process, please contact your bank or card issuer first. For further assistance, feel free to reach out to our customer support team at support@vinbiru.com

Tax Invoices

A tax invoice will be sent to your email address once your order has been successfully processed and shipped.

Security

We prioritize your security. All payment information is encrypted and processed using secure payment gateways. We do not store your credit card information on our servers.

For any inquiries or concerns regarding our payment policy, please contact us at support@vinbiru.com

CUSTOMER SUPPORT (9:00 am to 5:00 pm) 

Phone: +61424039966

Email: support@vinbiru.com

Address: 235 Springvale Road, Glen Waverley, Victoria 3150 , Australia